While you are a patient at Mills-Peninsula, you also have responsibilities. Fulfilling them will enhance your overall health care experience.
Information and Communication
Make sure you provide us with all available documents relating to your health, such as advance directives, care decisions and living wills. Also provide an accurate and complete description of your present condition and past medical history.
Try to learn more about your health care needs and ask your doctor or other members of the health care team for information about your treatment. Report any changes in your condition to your doctor and indicate whether you understand a suggested course of action. Inform those who treat you whether you want to permit or decline a specific treatment.
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Please follow the hospital’s policies that affect patient care and conduct, and be sure to abide by local, state and federal laws. Make every effort to meet your financial commitment to Mills- Peninsula.
Keep appointments and cooperate with your doctors and others caring for you. Be considerate of other persons and uphold the rights of all patients. Take responsibility for your well-being if you do not follow instructions or if you refuse treatment.
If you have any questions or concerns while you are at Mills-Peninsula, please call Patient Relations at 650-696-5565.
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